Cottage Waters
Static Caravan Terms and Conditions

Static Caravan Terms and Conditions

🌿 Cottage‑Waters – Terms & Conditions

These Terms & Conditions apply to all bookings unless otherwise agreed in writing.

👥 Occupancy

  • Maximum 2 people.
  • Suitable for couples or two friends sharing.
  • Only the people named on the booking may stay.
  • Lead hirer must be 25 or over.
  • Over‑occupancy may result in removal with no refund.
  • you cannot transfer your holiday.

📝 Booking, Deposits & Payments

  • A booking forms a contract between the Hirer and Cottage‑Waters.
  • A booking is not secured until the £50 non‑refundable deposit is paid.
  • By paying, you agree to these Terms & Conditions.
  • Holiday insurance is strongly recommended.
  • Full balance due 4 weeks before arrival.
  • Failure to pay on time may result in cancellation without notice or refund.
  • Cottage‑Waters accepts no liability for any costs caused by late payment.

🗝 Arrival, Departure & Keys

  • Check‑in: from 3:00 pm
  • Check‑out: by 10:30 am
  • Keys must be returned before leaving.

🚭 Smoking

  • No smoking or vaping inside the caravan or on the decking.
  • Smoking allowed only on the patio area.
  • Dispose of cigarette ends safely in site bins.
  • Anyone smoking in prohibited areas may be asked to leave with no refund.

📏 Behaviour & Site Rules

  • Park speed limit: 5 mph.
  • Park rules must be followed at all times.
  • Keep noise to a minimum, especially 11 pm – 7 am.
  • No visitors allowed in the caravan or on the campsite — please meet friends/family off‑site.
  • Behaviour causing offence, nuisance, or damage may result in removal with no refund.
  • Follow countryside and seashore codes.
  • No drones may be flown anywhere on Cottage‑Waters property.
  • No photos or videos may be taken or used without written management approval.

⚠️ Safety & Responsibilities

  • Do not disable smoke alarms.
  • Switch off electrical items and heating when leaving the caravan.
  • Take care on uneven ground and watch for rabbit holes.
  • Cottage‑Waters accepts no responsibility for:
  • Swimming in the lake is not permitted.
    • Theft or damage to personal property
    • Weather conditions
    • Illness
    • Issues with utilities (electricity, gas, water)
    • TV or mobile reception
    • External factors beyond our control

🏠 Use of the Caravan

  • The caravan is for the named hirer only.
  • Holidays are not transferable.
  • No additional parties or gatherings allowed.
  • No visitors please meet friends and family off site.
  • Fishing is no longer offered.
  • Swimming in the lake is not permitted.

💳 Payment Policy

  • £50 non‑refundable deposit required at booking.
  • Full balance due 4 weeks before arrival.

❌ Cancellation Policy

If you need to cancel:

  • Up to 5 weeks before: 25% of holiday price + loss of deposit
  • Up to 4 weeks before: 50% of holiday price + loss of deposit
  • Up to 3 weeks before: 100% of holiday price + loss of deposit
  • £25 admin fee applies to all cancellations
  • Holiday insurance is strongly recommended

🛡 Liability

Cottage‑Waters is not responsible for:

  • Weather conditions
  • External disruptions
  • Losses caused by failure to pay on time
  • Personal injury caused by misuse of the caravan or failure to follow rules

We hope you enjoy your stay at Cottage‑Waters 🌿